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Think of them as two different, but often working together, ways to protect your asset. ISO (Alarm and security equipmentIt's like always having a „guard“ available, who reacts when something is wrong. This happens through various sensors – for movement, for opening doors and windows, for broken glass, and others. When one of these sensors detects a problem, a signal is sent to a security company, which dispatches a team to the location.
CCTV and it's like having „eyes“ in key places. Cameras record what happens and you can watch these recordings later or even live. Unlike an alarm system, video surveillance gives you the opportunity to see exactly what happened, to have evidence, and to monitor for potential problems.
The two systems are often combined, so that you have both „eyes“ and a „quick reaction“ when needed.
It depends on how you want to use your video surveillance. If you simply want the cameras to record and you want to view the recordings locally (for example, on a monitor connected to the recording device), It's not mandatory Do you have internet?.
But if you want to watch the picture from your cameras Live from your phone or computer, while you are elsewhere, or if you want the system to send you notifications upon movement, then You will need an internet connection. Also, if you want to store the recordings in the „cloud“ (online server), you still need the internet.
When the alarm from the SOT system is triggered, several things usually happen simultaneously:
- A signal is immediately sent to the security company
- The security company will attempt to contact you or other people you've listed as contacts to check if everything is alright and if you've triggered the alarm accidentally.
- If they are unable to contact you or if there are doubts about a problem (e.g. you cannot provide adequate information or have given the wrong password), a patrol team will be dispatched to your location.
- Depending on the situation, security guards can contact the police, fire brigade, or other emergency services. They will take the necessary measures to protect your property and prevent more serious consequences.
Cameras differ quite a bit, so it's important to choose the right ones for the place where you'll install them.
For external mounting with suitable cameras, which are weatherproof – rain, snow, dust, extreme temperatures. They usually have a special casing with protection (IP rating, for example IP66 or IP67). It is also important for them to have Good night vision, so that they can film high-quality footage even during the dark hours of the day. Some Outdoor cameras they have wider viewing angle, to cover a larger area.
For indoor installation It's not necessary cameras they are so resistant to external conditions. Here, more important could be discretion (smaller and less obtrusive cameras), Picture quality and possibly built-in microphone for sound recording. Some internal cameras also have functions like Spin и Tilt, which can be remotely controlled.
The retention period for CCTV recordings It is not fixed and it depends on several factors:
- System settings You determine how long records are stored. This could be a few days, weeks, or even months.
- The recording device's capacity The larger the hard drive on the recorder, the more recordings can be stored. Higher resolution recordings take up more space, as does recording with more frames per second.
CCTV systems usually have a function for Automatic rewrite When the memory is full, the oldest records are deleted and replaced with new ones. You can adjust this cycle according to your needs.
Yes, of course! This is one of the great benefits of modern video surveillance systems. Most manufacturers offer mobile applications (for Android and iOS), through which you can connect to your system and see what is happening at your site real time, wherever you are – as long as you have an internet connection on your phone.
Through these applications, you can often also view previously recorded footage, receive notifications on movement or other events, and even control some camera functions (for example, to pan them if they support such a feature).
The monthly fee for a monitored alarm system usually includes Service package, aimed at ensuring the security of your property: The exact set of services included in the monthly fee may vary depending on the security company and the package you choose.
- 24/7 monitoring 24-hour surveillance to your alarm system from the control centre.
- Response to an alarm signal: Dispatching a patrol team to the scene upon alarm activation.
- Technical support Often, the fee also includes basic technical support for the system – troubleshooting minor issues, consultations, etc. (more serious repairs may be charged extra).
- Preventative check-ups A routine check to ascertain if everything in the system is functioning correctly.
- Opportunity to connect with other services In some cases, there may be options to connect with other services such as notifications for power outages, communication issues, etc.
Yes, increasingly so Modern alarm and CCTV systems can be connected to smart devices. This can be done in various ways:
- Mobile applications Most systems have smartphone and tablet applications through which you can control and monitor them, as well as receive notifications when motion is detected.
- Integration with smart home platforms: Some systems can integrate with popular smart home platforms (e.g. Google Home, Amazon Alexa), allowing you to control them with your voice or through general smart home control apps.
Most modern security alarm systems are equipped with backup power (usually a battery), allowing them to continue working for a period of time during a power outage. The battery operating time depends on its type and capacity, as well as the power consumption of the different system components.
Typically, when the mains power fails, the system automatically switches to battery power and continues to monitor site security. When the mains power is restored, the battery begins to recharge. The backup power supply has a finite capacity, so in the event of a prolonged power outage, the system may cease to function.
CCTV Does not require much frequent maintenance, but it is good to do periodic professional checks – once a year, to ensure that everything is working correctly. The main things that are good to monitor are: camera status, cable and connection status, recorder operation, system access check, software updates.
Обикновено за сключване на договор с охранителна фирма ще ви бъдат необходими основни документи, които удостоверяват вашата самоличност и правото ви да представлявате обекта:
- За физически лица: Лична карта.
- За юридически лица (фирми, организации и др.):
- Документ за регистрация на фирмата (например удостоверение за актуално състояние).
- Документ, удостоверяващ правото на лицето, което подписва договора, да представлява фирмата (например пълномощно, решение на управителен орган).
- Лична карта на лицето, което подписва договора.
- Документ, удостоверяващ собствеността или правото на ползване на обекта.
- Информация за обекта.