Monitoring
The service includes round-the-clock (24 hours) monitoring, registration, analysis and processing of information (signals) from the protected objects. It is carried out by a team of well-trained professionals (security operators) using a complex of modern, high-tech and reliable technical systems.
It is available both independently and in combination with any of the other services provided by the company.
The specifics of its implementation are negotiated individually:
- Depending on customer preferences.
- According to the recommendations of the experts of Professional Protection – Electronics Ltd.
Service users
"Monitoring" receives
Timely, accurate and comprehensive information
Quality and reliability
Confidentiality of information
Control of access to information Timely, accurate and comprehensive information
Timely, accurate, detailed and comprehensive information on the status and events of the objects, including the following types of data:
- Alarm events from alarm and fire alarm systems, with instant recognition of the disturbed area (room).
- Signals given by pressing boots for assault, fire or need for emergency medical assistance, with instant recognition of their location in the object – keypad, additionally output or remote.
- Switching the system on and off during or outside the site’s working hours, with the possibility of instant recognition of each individual user.
- The system’s technical condition and related events, such as network power failure, battery drain, battery drain of individual sensors and failures of individual system elements, with instant recognition of their location in the facility.
- Television images of the state of the site when events occur.
- Informing, clarifying, assisting and guiding follow-up by a competent officer, should an event occur at the site.
Quality and reliability
Quality and reliable information, provided through the use of modern technical systems and facilities with capabilities for:
- Real-time reception, recognition and transmission of 65,000 individual events.
- Redundancy (duplication) of information, by using several communication channels simultaneously, which virtually eliminates the possibility of “jamming” the signals from the object.
- Multi-channel reception and transmission of information using:
- Phone;
- Radio communication;
- GSM/GPRS network;
- GSM/SMS channel;
- Internet;
- GPS system;
- video surveillance.
Confidentiality of information
Confidential and comprehensive information provided through the implementation of the following set of measures:
- Good infrastructure and security of working premises for monitoring activities.
- Qualified, reliable, motivated and highly trained staff.
- Continuous audio, video, physical, logical and personal control over the work of employees performing the monitoring activity.
- Repeated redundancy of monitoring tools, systems, software and hardware.
- Backup and back-up of information.
- Information security policies, procedures and instructions consistent with best practices in the field.
Control of access to information
Easy but controlled access of the subscriber to the information about the object, provided by the implementation of the following technical and organizational solutions:
- A 24-hour toll-free number where, in exchange for a site number, name and password, you can get from an operator full information about the status of the site at the moment and for the past period.
- Web application for independent online monitoring of the site by the customer, after registration with username and password.
- Real-time notification via SMS of events occurring on site.
- A printout, electronic or paper, of the events from the site.