GENERAL TERMS AND CONDITIONS OF THE CONTRACT FOR SECURITY WITH TECHNICAL MEANS OF “PROFESSIONAL PROTECTIONELECTRONIC” LTD.

I. MAIN PROVISIONS

General provision

Art.1. These General Terms and Conditions govern the relations between “Professional Protection – Electronics” Ltd. Sofia, UIC 831314850 (Contractor) and each of its clients (Client), using the provided security services, and upon reaching an agreement between the parties these General Terms and Conditions automatically become an integral part of the concluded contract.

Subject

Art. 2. Pursuant to these General Terms and Conditions and in accordance with the written contract between the parties, the Contractor shall provide the Client, for a fee, with a security service using signal and alarm equipment (hereinafter referred to as the “Service”) at the Client’s site or group of sites, as detailed in the written contract between the parties.

Art. 3. The Customer must have title to the object or objects referred to in Article 2 or have the right to use them on other grounds. Such rights shall be evidenced at the conclusion of the written contract between the parties by a proper document (deed, lease, declaration, etc.), a copy of which shall be delivered to the Contractor.

Entry into force of the contract. Deadline

Art. 4. The Contract between the Contractor and the Customer shall come into effect from the date of activation of the Service.

Activate the service

Art. 5. (1) The service shall be activated and the obligation to provide it shall arise after the Contractor’s Monitoring Centre takes over the site.

(2) The activation of the Service for each site shall be certified by a Commissioning Protocol signed by the parties to the Contract and forming an integral part thereof. The commissioning protocol shall contain data on the type and exact address of the site, the date of taking over the site under surveillance, the data on the Client’s representatives providing, in case of necessity at any time of the day or night, the Contractor’s access to the site, the features of the alarm system at the site and recommendations for improving the technical means and organizational measures for the protection of the site and other details specified therein.

Art. 6. The activation date specified in the Protocol shall be taken as the start date of the first working month. The beginning of the following working months shall be the date of the following calendar months corresponding to that date. If any calendar month does not have this number, its last day shall be taken as the starting date of the working month.

III. CONTRACTOR’S RIGHTS AND OBLIGATIONS

Legality of the provision of the Service

Art. 7. The Contractor shall provide the Service in accordance with the legal requirements in the field of security with alarm and signalling equipment under the terms and conditions contained in the written contract signed by the parties and these General Terms and Conditions.

Content of the Service

Art. 8. (1) The service shall include 24-hour security of the Client’s site(s) with the use of signaling and alarm equipment – monitoring and registration, and when, according to the tariff plan specified in the written contract between the parties, this is provided for – on-site inspection by the Contractor’s employees. The inspection shall be carried out on signals received at the Contractor’s Monitoring (Duty) Centre from the technical means installed in the site(s) – alarm systems and/or panic buttons.

(2) The obligation to provide the Service shall arise upon payment of the fees and charges referred to in Article 29(2).

Instruction. Mandatory recommendations

Art.9. (1) Upon taking over each site under surveillance at the Monitoring Centre, the Contractor shall instruct the Client and the persons who will have access to the alarm and signalling equipment on its use. The Customer shall be provided with written instructions from the manufacturer for the use of the alarm and signalling equipment, except where the equipment has not been supplied by the Contractor.

(2) At any subsequent time during the term of this Contract, the Contractor may instruct and/or inform the Client of its requirements and recommendations in relation to ensuring the security of the site and its belongings, for additional physical reinforcement of the secured site or technical improvement of the alarm equipment and passive means of protection (metal doors, secret locks, bars, roller shutters, etc.), as well as in relation to measures of an organizational nature aimed at improving the degree of security of the site. A protocol shall be prepared and signed by the parties for the briefing and the compliance of the condition and protection of the site with the requirements and recommendations of the Contractor.

(3) The requirements of the Contractor under the preceding paragraph shall be binding on the Client and the Client shall undertake and implement, at the Client’s expense, all measures prescribed for the protection of the Site. Failure to comply with these prescriptions shall relieve the Contractor of liability for damages.

Obligation to monitor

Art. 10. (1) The Contractor shall monitor the secured site by means of the alarm and signalling equipment located therein and connected to the Monitoring Centre.

(2) The communication link between the alarm equipment installed at the site and the Contractor’s Monitoring Centre shall be established and information about the monitored site shall be transmitted in one or more of the following ways:

  • by telephone; and/or
  • by radio transmitter; and/or
  • via combined radio and GSM transmitter

Obligation to register

Art. 11. (1) The Contractor shall register in the Monitoring Centre the current signals arriving from the alarm and signalling equipment located at the site. The records of the recorded current alerts shall be kept by the Contractor for at least one month, after which they may be deleted by the Contractor.

(2) Within the one-month period referred to in the preceding paragraph, the Client or a person authorized by him/her may request a printout from the Contractor’s computer security system containing a reference to the current signals received from the site against payment of a fee in accordance with the Contractor’s Price List (Tariff).

Obligation to notify

Art. 12 (1) The Contractor shall notify the Client or its authorized representatives in case of registered signals of malfunction of the alarm and signalling equipment installed on the site, with a view to their timely removal.

(2) The Contractor shall notify the Customer, or a representative designated by the Customer, at the contact telephone numbers provided in each case of a registered alarm signal at the Monitoring Center 24 hours a day, except in cases where the Customer has submitted a written request not to be notified when the conditions specified therein occur.

Obligation to inspect

Art.13 (1). Where a tariff plan is selected in the written contract between the parties where the Security Service includes inspection of the monitored site, the Contractor shall respond to alarm signals received from technical means installed at the site as follows:

A) for the period from 22.00 to 06.00 – to ensure the arrival of its employees (duty patrol) at the guarded site within the time specified in the written contract signed by the parties. This period starts from the receipt of an alarm signal at the Monitoring Centre.

B) for the period from 06.00 to 22.00 – to ensure the departure of the on-duty patrol to the site as soon as possible after receipt of such signal in the Monitoring Centre. The team on duty should take due care in accordance with the circumstances (distance, traffic, weather conditions, congestion, etc.) to arrive as soon as possible at the protected site.

(2) The time of receipt of the alarm signal shall be deemed to be the time recorded in the Contractor’s computer security system (Monitoring Centre computer system).

(3) The time of arrival of the patrol on duty at the site specified in par. 1, shall be counted according to the methods specified in Article 14.

(4) In the event of an unauthorized entry or attempted entry, upon arrival at the site, the Contractor’s employees shall take such lawful measures as may be necessary under the circumstances to preserve the integrity of the site.

(5) For the inspection carried out the parties shall sign a Detection Protocol, which shall reflect all the circumstances found. In case of refusal by the Client or his representative to sign the report, this fact shall be certified by the signature of a witness. In the event of a theft, the Customer shall sign a Declaration in which he/she shall indicate the stolen items and whether they are insured or not.

Art. 14. Accounting of the response time of the duty group shall be based on the records in the computer system of the Monitoring Centre, and the moment of arrival of the duty patrol shall be considered as the moment of receipt of a radio message by the patrol upon its arrival at the site, automatically registered by the Contractor’s system and recorded as a digital record.

Physical security of the site

Art. 15. (1) In the event of an intrusion and/or breach of the integrity of the site, upon arrival of the duty patrol, Contractor’s employees shall provide physical security of the site until the Client or their representative is notified and their arrival.

(2) In the event of objective impossibility to make telephone contact with the Client or his representative, as well as in the event of their failure to personally take over the security of the premises within two hours from the time of notification, the Client shall pay an additional fee for physical security in accordance with the Price List (Tariff) of the Contractor for each hour after the expiration of two hours since the attempts to contact the Client.

(3) In the event that, after telephone contact with the Client or his representative, the Client specifically requests that the Contractor’s employees vacate the premises, the on-duty patrol shall leave the scene at the Client’s risk. In this case, the Contractor shall not be liable for any damage caused to the Client.

Contractor’s Property Liability Framework

Art.16. (1). The Contractor’s liability for compensation and/or liquidated damages may only be incurred in the cases expressly set out in these General Terms and Conditions, the Contractor’s Price List (Tariff) and the written contract between the parties and only up to the amounts agreed therein.

(2) Where, according to the chosen tariff plan, the security service is agreed between the parties to include an inspection of the guarded object, in case of detected burglary and detected non-fulfilment of the obligation under Art. 1, the Contractor may be obliged to pay the Client a penalty in the amount of the value of the stolen items, but not more than the limit specified in the Price List (Tariff).

(3) The Contractor shall only pay the penalty referred to in the preceding paragraph in the event that the Client makes a written request to do so within ten working days of discovery of the burglary. The written request shall be accompanied by a Report of Inspection under Article 13, Paragraph 5, a Declaration by the Client of the stolen property, as well as official documents proving ownership of the stolen property, and other necessary documents requested in writing by the Contractor to verify the burglary and the amount of damage.

(4). The absence of the items, which the Customer claims to have been in the object at the time of the breach of its integrity and were stolen, shall be proved in accordance with the procedure established by law (report of the investigative actions conducted, result of a case filed with the relevant Regional Police Department-MIA against an unknown perpetrator, etc.).

(5) The Contractor shall not be liable, including under paragraph (2), if the stolen movable property has been insured and the Client may claim insurance compensation for the stolen property from the insurer under the terms of the insurance contract, and in cases where the alarm system at the premises has not been switched on, resulting in the Contractor’s Monitoring Centre not receiving an alarm signal from the Client’s premises.

(6). The Contractor shall not be liable, including under paragraph 2, for non-pecuniary damages and loss of profits of any kind and nature, as well as for pecuniary damages resulting from theft of money (including currency), securities, stamps, documents (including electronic documents and drawings), luxury items of high value (jewelry, works of art ), etc., etc.

(7) The Contractor shall not be liable, including under par. 2, for: property damage caused by theft which is not committed by destroying, damaging or undermining the barriers and/or facilities firmly made for the protection of the site; property damage caused by destruction or damage to the property located on the site, including those caused by hooligan motives; property damage caused by “window-shoplifting”; and property damage caused by or in connection with an intrusion or attempted intrusion into the protected establishment, consisting in the destruction, damage or undermining of partitions and/or structures made for the protection of the establishment;

(8) If, after the burglary of movable property from the premises, the same is found and returned to the Client, he shall take it back and immediately notify the Contractor thereof. In this case, no penalty shall be due, and if such has already been paid by the Contractor – the Client shall repay the amount received together with the legal interest from the date of receipt of the movables.

Major key

Art. 17. The Contractor shall not be held liable for non-delivery or inaccurate or untimely provision of the Service in cases of force majeure or fortuitous events representing circumstances of an extraordinary nature which were not foreseen at the time of conclusion of the contract between the parties and which make the provision of the Service objectively impossible.

III. CUSTOMER RIGHTS AND OBLIGATIONS

Obligation to pay

Art. 18. The Client undertakes to pay promptly and accurately the sums due under the Contract with the Contractor.

Providing access

Art.19. (1) The Client undertakes to provide an opportunity for an initial inspection as well as for periodic visits and inspections of the site by the Contractor’s authorized employees.

(2) The customer shall be obliged to provide his or his representatives with names, addresses and telephone numbers for contact, thus ensuring the possibility of access to the secured site, respectively for immediate appearance at the site at any time of the day for the purpose of technical troubleshooting and inspection, as well as for notification in case of violation of the integrity of the site. In the event of any barriers preventing the Contractor’s employees from accessing the secured site, the Client shall hand over two sets of keys to open such barriers or provide another means of unimpeded and immediate access to the site.

(3) In any case of a registered alarm signal, the Client shall provide access and assistance to the Contractor for inspection.

Signalling equipment

Art.20. (1) The Customer shall be obliged to procure at his own expense the necessary equipment (signalling equipment) for the performance of the Contract. It may purchase or rent this equipment from the Contractor or from third parties. In the event that the Contractor rents the equipment, the Customer shall pay a monthly rental (fee) in an amount set forth in the written contract between the parties.

(2) In the event that the equipment referred to in the preceding paragraph is acquired by a person other than the Contractor, the Client shall provide it to the Contractor for inspection and approval, bringing the existing alarm systems into compliance with the Contractor’s requirements. All risks of incorrect and inaccurate operation of the equipment are borne by the Customer and the Contractor shall not be liable for any damages arising in connection therewith.

(3) The Customer shall not, without the express prior written consent of the Contractor, move any item of equipment from the locations specified in the Schedules to the written contract between the parties.

(4) The Customer shall take the necessary care to preserve the integrity and suitability of the alarm and signalling equipment installed at the premises, to monitor and maintain its serviceability.

(5) Out-of-warranty maintenance and post-warranty routine maintenance of the equipment shall be at the Customer’s expense. In case of further agreement between the parties, the post-warranty maintenance and preventive maintenance of the equipment in the guarded object shall be carried out by the Contractor.

Provision of a radio transmitter or combined radio and GSM transmitter

Art. 21. (1) In case of further agreement between the parties, a radio transmitter or a combined radio and GSM transmitter – owned by the Contractor – may be installed on the site for the transmission of information via radio channel and/or the GSM cellular network. Radio transmitters and combined radio and GSM transmitters are part of the Contractor’s licensed separate telecommunications network, may be owned solely by the Contractor and may be made available for use by the Customer only during the term of the Contract and for the purpose of providing the Service.

(2) For the period during which the information transmission device owned by the Contractor is installed in the secured premises, the Client undertakes not to make it available for use by other persons and to pay a monthly fee or a sum of money of a compensatory nature having a compensatory function concerning the return of the equipment provided to him. The amount of the monthly fee or indemnity amount shall be set out in the contract.

(3) If, under the terms of the preceding paragraph, an indemnity amount is agreed between the parties, the amount may be set off by the Contractor against the Client’s payables for fees and/or penalties due under the Contract. If the compensation amount is not set off during the performance of the contract, it shall be returned to the Customer after the latter has returned the equipment provided to him.

Use of the equipment

Art. 22 (1) The Customer undertakes not to make technical changes to the equipment provided, taking due care to preserve it.

(2) The risk of loss, damage or loss of the equipment provided by the Contractor, including the radio transmitter or combined radio and GSM transmitter provided for use, shall pass to the Client from the moment of its handover, which shall be certified by signing the Acceptance Protocol. In all cases of loss, loss or damage to the equipment, including due to circumstances beyond the control of the Client, the latter shall be fully liable to compensate the Contractor for the damages suffered. Any deficiencies or damage shall be established by a report signed by representatives of the parties. In such cases, the Contractor shall not be liable for and shall not refund any monthly rental fees paid or the compensation amount for a radio transmitter or combined radio and GSM transmitter.

(3) The Contractor shall not be liable for failure to perform its obligations or for damages caused in the event that, due to intent or negligence, the Client or a third party having access to the alarm and signalling equipment has caused damage to the same, which damage prevents the Contractor from performing its obligations.

Equipment handling requirements

Art. 23. (1) The customer is obliged to familiarize himself in detail with the manufacturer’s instructions for the operation of the alarm and signalling equipment. The Customer shall be obliged to switch on, switch off and operate the signalling and alarm equipment in strict compliance with the requirements of the manufacturer’s operating instructions and the instruction given by the Contractor.

(2) The Customer shall be obliged to train and acquaint third persons having access to and working with the alarm and signalling equipment (family members, persons working on an employment or civil contract, etc.) with the operating instructions and requirements under the preceding paragraphs. The Customer shall be liable for the acts and omissions of such third parties with respect to the performance of the Customer’s obligations under this Agreement as if they were its own.

(3) The Client shall be obliged to fulfill at its own expense the requirements of the Contractor under Article 9, paragraph 2 of these General Terms and Conditions.

Obligation to return the equipment – property of the Contractor

Art. 24 Upon termination of the Contract, regardless of the reason for such termination, the Client shall immediately return the equipment owned by the Contractor, including the radio transmitter or combined radio and GSM transmitter provided for use, providing access to the Contractor’s employees for its dismantling. In the event of failure to comply with this obligation within seven days of termination of the contract, the Customer shall be liable for a penalty equal to three times the amount of the compensation for providing the use of the relevant radio transmitter or combined radio and GSM transmitter under the contract. In the event that other equipment owned by the Contractor has been rented to the Customer, the liquidated damages shall be increased by the cost of such equipment (at retail prices for new equipment at the time of termination).

Reaction to false signals

Art. 25. In the event of a response to a registered signal which is the result of a circumstance referred to in Art. 3 as well as in the case of a signal for the purpose of “testing the system” or due to negligence or incorrect handling of the alarm system (including the use of the wrong code, incorrect handling of the alarm system, unreasonable pressing of the panic button / attack button, left open doors, windows or animals left in the secured premises causing the alarm system to activate), the Customer shall pay the Contractor a penalty in the amount set out in the Price List (Tariff) unless it notifies the Contractor’s duty staff at the Monitoring Centre within 1 minute of the system activation.

Obligation to notify

Art.26. (1) The Client shall notify the Contractor in writing at least 24 hours in advance:

– in the event of a change in the information concerning the authorised representatives providing access to the protected object;

– in the case of renovation of the protected premises and change of use of the facility;

– when changing the configuration of the interior furnishings in the facility;

(2) The Customer shall notify the Contractor immediately in writing of any other material changes and circumstances leading to an increase in the risk of burglary or damage, as well as any change in its correspondence address.

(3) The Client undertakes to notify the Contractor in writing at the time of entering into the written contract of all insurance contracts taken out to insure property on the premises and to notify the Contractor of any subsequent insurance of such property within seven (7) days of the insurance being taken out.

Art. 27. The Client undertakes to notify the Contractor in writing immediately upon becoming aware of any property damage which may give rise to the Contractor’s liability under this Contract. In this case, within 12 hours of becoming aware, the Client or his representative shall appear before the Contractor to sign a Declaration under Article 13, paragraph 5.

Consequences of non-compliance

Art. 28. In the event of non-performance or inaccurate performance of the Customer’s obligations arising from these General Terms and Conditions and the contract between the parties, as well as in the event of performing actions which cause or facilitate the commission of an unlawful intrusion into the premises, or create the conditions for the increase of the damage resulting from such an intrusion, or prevent the establishment of the reasons for the commission of the unlawful intrusion, and/or present documents with false content relevant to the intrusion or the op In these cases, the Contractor may reduce the amount or refuse to pay the liquidated damages under Article 16 and/or terminate the contract for security by technical means

IV. SERVICE PRICE AND PAYMENT METHOD

Art. 29 (1) The Client shall pay the Contractor a monthly remuneration (monthly fee) for guarding the Site. The amount of the remuneration shall be determined in accordance with the Contractor’s Price List (Tariff) and shall be specified according to the tariff plan chosen in the written contract between the parties.

(2) Upon conclusion of the contract between the parties, the Client shall pay the Contractor a one-time fee for taking the site under surveillance (start-up fee) in the amount specified in the Price List (Tariff), as well as a prepayment for the first period of use of the service.

(3) After the expiration of the first prepaid period for the use of the Service, for each subsequent period, the Contractor’s monthly remuneration shall be paid in advance within three days from the beginning of the respective period. The start date of the relevant period shall be the date specified in Article 6(2) of these General Terms and Conditions (start of the relevant business month).

Art.30. In the event of delay in payment of amounts due under this Contract, the Client shall pay to the Contractor a penalty of 0.2% (zero point two percent) of the amount due for each day of delay.

Art.31. (1) In the event of non-compliance with the terms for payment of the remuneration, the Contractor shall, as a temporary sanction, remove the site from inspection without prior notice from the date of the Client’s default. For the period during which the measure referred to in the preceding sentence is applied, the Contractor shall not be liable for the performance of its obligations under these General Terms and Conditions and the contract with the Client and shall not be liable for any damages incurred. The foregoing shall not relieve the Customer from the obligation to pay monthly fees for the relevant period.

(2) After the expiry of the 14th day of delay, as an additional sanction measure, the Contractor shall be entitled to dismantle and lift the equipment provided, which is his property, at the expense of the Client, subject to the rules of Article 24 being applied accordingly.

(3) The site inspection shall be reinstated upon payment of all amounts due, including accrued penalties.

V. OTHER CONDITIONS

Confidentiality

Art.32. (1). Each party undertakes not to disclose confidential information to third parties in any form, and to require its employees and subcontractors to comply with the same confidentiality obligations. The restrictions under this clause shall remain in force for a period of 3 years after termination of the contract.

(2) The Contractor undertakes to keep secret and not to make known to third parties facts and information related to the configuration of the security in the monitored object, the valuable things stored in it, as well as circumstances and data regarding the property status of the Client, which have become known to him in connection with the performance of the obligations under this contract.

(3) The Client undertakes to keep secret and not to make known to third parties the conditions and the manner of carrying out the security in the monitored object, not to provide third parties with information on the location and functioning of the alarm and signalling equipment, the terms and actions of the Contractor’s employees in the event of a detected intrusion or an attempted intrusion into the guarded object, etc., which have become known to him in connection with the performance of the obligations under this Contract.

(4) The Contractor may record telephone conversations with the Customer or its representatives during and in connection with the performance of its obligations under this Contract. The recording of these calls is necessary for the timely and accurate performance of the Contractor’s obligations and its proof. The Contractor undertakes not to disseminate or make available to third parties these recordings, except when requested by the competent state authorities in accordance with the procedure provided for by law or in the event of a legal dispute to prove the performance of the Contractor’s obligations. By signing this Contract, the Client agrees that the telephone conversations with the Contractor’s employees during or in connection with the performance of its obligations under the Contract shall be recorded using technical means for making sound recordings. These records shall be retained by the Contractor for at least three months, after which they may be deleted by the Contractor.

Advantage

Art.33. In the event of a conflict between clauses of the various documents that make up the contract as a whole, the clauses of the documents in the following order shall prevail:

  1. Annexes to the contract;
  2. The written contract concluded between the parties and its annexes;
  3. the Contractor’s Price List (Tariff); and
  4. These Terms and Conditions.

Applicability to framework contracts

Art. 34. These General Terms and Conditions shall apply accordingly to the Contractor’s framework contracts with Clients for security with technical means at multiple sites. The written contract with the Customer shall agree on the deviations from the General Terms and Conditions as well as the specifics regarding their applicability.

Dispute Resolution

Art. 35. (1) All disputes between the parties shall be settled by negotiation in a spirit of understanding and goodwill. All claims of the Client against the Contractor shall be addressed in writing to the Contractor at the address for correspondence specified in the written contract. Disputes that have not been resolved shall be brought before the competent Bulgarian court.

(2) If the Client has not submitted his claim to the Contractor in writing in accordance with the procedure referred to in the preceding paragraph and all possibilities for reaching an understanding between the parties have not been exhausted and the Client brings his claim in court, the Contractor shall not be liable for legal costs and attorney’s fees regardless of the outcome of the case.

VI. TERMINATION OF THE CONTRACT

Grounds for termination of the contract

Art.36. (1) The Contract may be terminated by mutual written consent of the parties.

(2) This Agreement shall also terminate upon the occurrence of circumstances beyond the parties’ control which result in the inability to perform their obligations, such as death, bankruptcy, revocation/expiration of the private security permit or liquidation of either party.

Unilateral termination of the contract

Art.37. (1) The Contractor may unilaterally terminate this Contract by giving at least one month’s written notice.

(2) The Customer may unilaterally terminate this Agreement by giving at least one month’s written notice. The Contract shall terminate upon the Customer’s performance of all of its obligations under the Contract. In the event that at the time of expiry of the notice period the Client has not fulfilled all its monetary obligations to the Contractor, the Client shall also owe the Contractor a penalty of 50% of the outstanding amounts, as well as the late payment penalty under Article 30.

Cancellation of the contract by the prevailing party

Art. 38. (1) Either party may unilaterally terminate this contract in the event of a material or systematic failure of the other party to perform its obligations by giving two weeks’ written notice.

(2) The Contractor may terminate the Contract without notice if the Client fails to fulfil its obligations under Article 3, Article 21, para. 3, Article 32, paragraph 3, as well as in case of delay of due and payable payments by more than 1 / one / month.

Amendment of the General Terms and Conditions, the Price List (Tariff) and the Contract

Art. 39. (1) These General Terms and Conditions and the Price List (Tariff) may be amended by the Contractor when changes in the economic environment or legislation so require.

(2) In the event of a change to the General Terms and Conditions and the Price List (Tariff), the Contractor is obliged to notify the Client in an appropriate manner, giving him a sufficient period of time within which, if the latter does not express his disagreement with the change in writing, it shall be binding on him.

(3) The written contract may be amended by mutual agreement of the parties by written annexes signed by them.

VII. DEFINITIVE PROVISIONS

Art.40. In order to unify terms and avoid the possibility of disputes in the application and interpretation of the contract, the parties adopt the following definitions for the purposes of these General Terms and Conditions and the written contract concluded:


  1. “Signalling and alarm technology”
    means a system of control panels, sensors, means of signalling and devices for the remote transmission of signals which give an alarm signal in the event of an attempted intrusion into the protected premises.

  2. “Monitoring (duty) centre”
    means a technical centre located in the Contractor’s office, constituting a set of equipment and facilities through which monitoring of the guarded objects, registration of regular signals arriving from them and verification of the alarm signals received are carried out, when the alarm equipment in the guarded object is connected to the monitoring (duty) centre.

  3. “Burglary (theft by breaking and entering)”
    means a theft committed by breaking, damaging or undermining barriers firmly made to protect the premises.

  4. “Showcase theft”
    means the theft of property by breaking a storefront or window of the premises without permanent bodily entry into the interior thereof.

These General Terms and Conditions have been adopted by Order of the Manager of Professional Protection – Electronics Ltd. Effective from 01.01.2013 .