Imagine them as two different, but often working together, ways to protect your object. WHO (Alarm and security equipment) is like always having a „guard“ available, who reacts when something is wrong. This is done through various sensors – for motion, for opening doors and windows, for breaking glass, and others. When one of these sensors detects a problem, a signal is sent to a security company, which dispatches a team to the location.

CCTV It's like having „eyes“ in key locations. Cameras record what's happening, and you can watch these recordings later, or even live. Unlike an alarm system, video surveillance gives you the ability to see exactly what happened, to have evidence, and to monitor for potential problems.

The two systems are often combined, so that you have both „eyes“ and „quick reaction“ when needed.

It depends on how you want to use your CCTV. If you simply want the cameras to record and review footage on-site (e.g., on a monitor connected to the recording device), It is not mandatory. Do you have internet?.

But if you want to watch the picture from your cameras Live via your phone or computer whilst you’re out and about, or if you’d like the system to send you notifications whilst you’re on the move, then You will need an internet connection. Also, if you want to store recordings in the „cloud“ (online server), internet is still needed.

When the alarm from the SOT system is triggered, several things usually happen simultaneously:

  1. A signal is immediately sent to the security firm
  2. The security company will attempt to contact you or other people you have nominated as contacts to check if everything is alright and if you triggered the alarm by mistake.
  3. If they cannot contact you or if there are doubts about a problem (for example, you cannot provide adequate information or you have given the wrong password), a patrol team is dispatched to your location.
  4. Depending on the situation, security guards can contact the police, fire brigade, or other emergency services. They will take the necessary measures to protect your property and prevent more serious consequences.

The cameras differ quite a lot, so it's important to choose the right ones for the place where you will be mounting them.

For external installation with suitable cameras that are weatherproof – rain, snow, dust, extreme temperatures. They usually have a special casing with protection (IP rating, for example IP66 or IP67). It is also important that they have Good night vision, so that they can shoot high-quality images during the dark hours of the day. Some External cameras they have wider field of view, to cover a larger area.

For indoor installation No need cameras so resistant to external conditions. Here, more important could be discretion (smaller and unobtrusive cameras), picture quality and eventually built-in microphone for sound recording. Some internal cameras also have functions such as Rotation и Tilt, which can be remotely controlled.

Video recording storage time It's not fixed and depends on several factors:

  • System settings: You determine how long records are stored. This could be a few days, weeks, or even months.
  • The recorder's capacity The larger the hard drive on the recorder, the more recordings can be stored. Higher resolution recordings take up more space, as does recording at more frames per second.

CCTV systems typically have a function for Automatic overwrite When the memory is full, the oldest records are deleted and replaced with new ones. You can set this cycle according to your needs.

Yes, of course! This is one of the great benefits of modern video surveillance systems. Most manufacturers offer Mobile applications (for Android and iOS), through which you can connect to your system and see what is happening at your site in real time, wherever you are – as long as you have an internet connection on your phone.

Through these apps, you can often view previously recorded footage, receive notifications for motion or other events, and even manage some camera functions (e.g., pan and tilt if the camera supports it).

The monthly fee for SOT usually includes Service package, aimed at ensuring the security of your property: The exact set of services included in the monthly fee may vary depending on the security company and the package you choose:

  • 24/7 Monitoring 24-hour surveillance to your SOt system from the control centre.
  • Response to alarm signal: Dispatching a patrol team to the location upon alarm activation.
  • Technical support The fee often includes basic technical support for the system – troubleshooting minor issues, consultations, etc. (more serious repairs may be charged extra).
  • Preventative check-ups: A routine check to establish whether everything in the system is functioning correctly.
  • Possibility of connecting to other services: In some cases, there may be options to connect with other services such as power outage notifications, communication problems, etc.

Yes, more and more often Modern alarm and video surveillance systems can be connected to smart devices. This can be done in various ways:

  • Mobile applications Most systems have smartphone and tablet applications through which you can manage and monitor them, as well as receive notifications for movement.
  • Integration with smart home platforms: Some systems can integrate with popular smart home platforms (e.g. Google Home, Amazon Alexa), allowing you to control them via voice commands or through general smart home control apps.

Most modern alarm systems are equipped with Uninterruptible power supply (typically a battery), which allows them to continue to operate for a certain period of time in the event of a power failure. The battery's operating time depends on its type and capacity, as well as the power consumption of the various system components.

Normally, when the mains power fails, the system automatically switches to battery power and continues to monitor the security of the premises. When the mains power is restored, the battery begins to recharge. The backup power supply has a limited capacity, so in the event of a prolonged power outage, the system may stop working.

CCTV It doesn't require very frequent maintenance, but it's good to do them periodic professional checks – once a year, to ensure everything is working correctly. The main things to monitor are: camera status, cable and connection status, recording device operation, system access check, software updates.

Обикновено за сключване на договор с охранителна фирма ще ви бъдат необходими основни документи, които удостоверяват вашата самоличност и правото ви да представлявате обекта:

  • За физически лица: Лична карта.
  • За юридически лица (фирми, организации и др.):
    • Документ за регистрация на фирмата (например удостоверение за актуално състояние).
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    • Лична карта на лицето, което подписва договора.
    • Документ, удостоверяващ собствеността или правото на ползване на обекта.
    • Информация за обекта.